Modification History
Not applicable.
Unit Descriptor
Unit Descriptor |
This unit describes the skills and knowledge required to prepare clients for a range of salon services. This unit of competency may apply to a range of roles in the workplace. |
Application of the Unit
Application of the Unit |
This unit requires the application of communication and observation skills to verify the nature of the service to be provided and prepare clients for specific services. It also requires the ability to recognise normal and abnormal hair and scalp conditions, tactfully refer to a senior operator to confirm observations, and seek advice on further action. Knowledge and application of the salon approach to shampoo and treatment services is required, along with attention to health regulations, and client safety, comfort and relaxation. Where this unit is used for assessment only or for training delivery and assessment, co-requisite or prerequisite units of competency that relate to this unit are identified in the evidence guide of this unit. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the level of performance required to demonstrate achievement of the element. The variables for the bold italicised text are outlined in the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
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1 |
Gown and protect clients. |
1.1 |
Service to be provided is verified with the client and/or other operators where relevant. |
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1.2 |
Clean gown/wrap and towels of suitable size for client are selected and applied according to the planned service, workplace policies and procedures and relevant legislation . |
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2 |
Prepare hair for shampoo service. |
2.1 |
Hair is brushed or combed through, according to workplace practice. |
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2.2 |
Hair and scalp condition are observed by visual examination. |
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2.3 |
Condition of hair is noted and unusual hair and scalp conditions are identified and tactfully referred to a senior operator. |
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2.4 |
Service to follow shampoo is verified with a senior operator. |
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3 |
Shampoo hair. |
3.1 |
Type and quantity of shampoo is applied and removed according to hair type and condition, manufacturer's and/or senior operator's instructions. |
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3.2 |
Client safety and comfort are ensured during process. |
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3.3 |
Water temperature and flow are controlled during process. |
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3.4 |
Hair and all of scalp area are massaged using appropriate massage techniques . |
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4 |
Apply and remove treatment products. |
4.1 |
Treatment products are applied, processed and removed according to manufacturer's instructions when selected by a senior operator. |
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Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
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This describes the essential skills and knowledge and their level, required for this unit. |
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Skills may include : |
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Knowledge may include : |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence. It is essential for assessment and must be read in conjunction with the performance criteria, the range statement and the assessment guidelines of the relevant Training Package. |
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Overview of assessment A person who demonstrates competency in this unit of competency must be able to confirm client needs and prepare the client for a range of salon services. This involves appropriate gowning of clients, and the safe application of a range of appropriate shampoo and hair and scalp treatments under the direction of a senior operator. It requires knowledge and consistent application of safe work practices in regard to the provision of services and the safe use of product. The evidence provided must also demonstrate knowledge and skill in the application of relevant health regulations and workplace practices to prevent the transmission of contagious disorders of the hair and scalp. |
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Specific evidence requirements |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
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Context of assessment |
For valid and reliable assessment of this unit, competency should be consistently demonstrated over a period of time and observed by the assessor and/or the technical expert working in partnership with the assessor. The technical expert may include the hairdresser and/or an experienced person at the workplace. Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations that may include client interruptions and involvement in other related activities normally expected in the workplace. For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package. Evidence should be collected with reasonable adjustment as determined by the needs of the client. |
Specific resources for assessment |
Competency for this unit should be assessed through access to:
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Relationship to other units |
In the context of an assessment-only and/or a training delivery and assessment pathway, this unit requires an assessment outcome that includes evidence of the application of communication skills and knowledge, as specifically identified in the required skills and knowledge for this unit. Prerequisite units :
Co-requisite units :
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Method of assessment |
The following assessment methods are suggested.
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Evidence required for demonstration of consistent performance |
For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance. It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both. Evidence should be gathered as part of the learning process. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that will affect performance. The following variables may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. Bold italicised text from the performance criteria is detailed here. |
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Service may include: |
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Client may include: |
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Other operators may include: |
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Workplace policies and procedures may include: |
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Relevant legislation may include: |
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Condition of hair may include: |
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Scalp conditions may include: |
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Appropriate massage techniques may include: |
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Treatment products may include treatments for: |
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Unit Sector(s)
Not applicable.
Competency field
Competency Field |
Hairdressing |